TERMS & CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Electric Classic Car's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

RETENTION OF TITLE

  • All goods remain the property of Vital Spark Group Ltd until paid in full.

  • We reserve the right to charge interest on overdue accounts. Any cost associated with the collection of outstanding debts will be forwarded to the debtor.

CARRIAGES/SHORTAGES/MISSUPPLIED PARTS

  • Wherever possible parts should be checked for damage prior to signing for your delivery. Any damage should be noted on the courier’s paperwork. Any shortages or damages must be reported to Vital Spark as soon as possible after delivery.

RETURNS

  • Before returning any goods, please contact us at gary@vital-spark.io where you will be issued with a returns number; in order to process your request quickly and efficiently this must be clearly marked on the outside of the returning parcel.

  • The customer must meet the cost of carriage to return correctly supplied goods.

  • Unwanted goods returned after 30 days are subject to a 20% handling charge.

  • No unwanted goods can be returned after 90 days.

  • Returned goods must not have been fitted and must be in a re-sale able condition (unless faulty).

  • Parts that have been painted or modified cannot be returned.

  • Returns are not possible on electrical goods that have been fitted, unless they are found to be faulty.

  • Whilst we make every effort to provide accurate information, it is the customer’s responsibility to check that the parts are correct for their vehicle before fitting.

  • Cancellations and returns are not possible for tailor made or personalised parts unless faulty or incorrectly supplied.

  • All goods are sold in accordance with the Consumer Contracts Regulations.

GUARANTEE

  • All products are supplied and guaranteed in accordance with manufacture specifications. Any item which is proved and admitted by the manufacturer to be defective due to material or structural defect will be replaced free of charge or credited in full at our discretion.

  • Warranty periods for second-hand items or items that are manufactured by Vital Spark Group Ltd are stated in the Specification section of the purchase documentation.

  • Under no circumstances will we accept liability for consequential loss or damage or pay for any repairs or alterations without prior authorisation.

  • In the event of a guarantee claim, notification must be both verbally and in writing immediately a fault is discovered. The purchaser must provide full particulars and facilities to enable us to verify the claim.

PRICES

  • Whilst we make every endeavour to adhere to our published prices, we reserve the right to amend them to those current at the date of dispatch.

  • Special promotional offers cannot be combined with other offers or sale items.

PRODUCT INFORMATION

  • Any information provided on our website, or in advice provided by us as part of our sales service, is as accurate as possible. In all instances it is the responsibility of the purchaser to ensure that the parts supplied are suitable and correct for the required application.